Which term describes customers who interpret information in a way that reinforces their existing opinions about a brand?

Company and Marketing Strategy MCQs for PPSC, FPSC, NTS, and Pakistan government job tests. Select an option below, then read the explanation.

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Subject
Company and Marketing Strategymarketing-mcqs › company-and-marketing-strategy
Published
25 Aug 2021
Last updated
28 May 2026

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Explanation

Selective distortion occurs when consumers perceive information in a manner that confirms their pre-existing attitudes toward a brand, often altering or misinterpreting facts to fit their beliefs.

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