What term describes the total future value of a company's entire customer base?

Customer Driven Marketing Strategy MCQs for PPSC, FPSC, NTS, and Pakistan government job tests. Select an option below, then read the explanation.

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Subject
Customer Driven Marketing Strategymarketing-mcqs › customer-driven-marketing-strategy
Published
25 Aug 2021
Last updated
28 May 2026

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Explanation

Customer equity refers to the combined future value generated by all customers of a company. It differs from 'share of customer,' which focuses on the portion of spending by an individual customer, and 'customer lifetime value,' which measures the value of a single customer over time.

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